Error Handling

Error Status Query

Errors are queried using ReadByIdentifier (SID=0xB2) with Identifier=0x23.

Request:

7F 06 B2 23 17 46 40 03
│  │  │  │  │  │  └──┴─ Function ID (0x0340 = CombiGas)
│  │  │  │  └──┴─────── Supplier ID (0x4617 = Truma)
│  │  │  └───────────── Identifier (0x23 = ErrorStatus)
│  │  └──────────────── SID (0xB2 = ReadByIdentifier)
│  └─────────────────── PCI (0x06 = 6 bytes)
└────────────────────── NAD (0x7F = Broadcast)

Error Response Format

No Error:

01 06 F2 02 00 00 00 00
         │  │  │
         │  │  └─────── Error Code = 0 (none)
         │  └────────── Error Class = 0 (OK)
         └───────────── Format = 0x02

With Error (example W621H):

01 06 F2 02 06 15 3F F9
         │  │  │  └──┴─ Additional data (meaning unknown)
         │  │  └─────── Error Code = 0x15 (21 decimal)
         │  └────────── Error Class = 0x06 (6)
         └───────────── Format = 0x02

Error Code Decoding

The error code displayed on the Truma panel is composed from class and code:

Display Code = (Class * 100) + Code
BytesClassCodeDisplay
06 15621621
00 0000OK

Error Classification

FormatClassType
0x010x00OK
0x010x01-0x0FWarning (W)
0x010x10+Error (E)
0x020x00OK
0x020x01-0x04Warning (W)
0x020x05+Error (E)

Note: The actual W/E prefix on the display may follow Truma-specific rules that differ from this classification.

Suffix

  • H = Heater (Combi)
  • A = Aircon (Aventa/Saphir)

Polling Interval

The master polls ErrorStatus approximately every 800ms during normal operation.

Common Error Codes

Combi Gas — Codes before April 2018

These codes apply to Combi 2, Combi 4, and Combi 6 (including E variants) with older electronics (range #17–#255):

CodeMeaningSolution
W 17 HSummer mode with empty boilerTurn off heating, let cool down, fill boiler with water
W 18 HHot air outlets or recirculation blockedCheck all 4 outlets, remove blockage
E 21 HRoom temperature sensor or cable defectiveCheck cable; NTC resistance: 15°C = 16.2 kΩ, 20°C = 12.6 kΩ, 25°C = 10.0 kΩ
W 24 HImminent undervoltage < 10.4 VCharge battery
E 28 HCurrent to control panel too highCheck/replace control panel cable and panel
E 29 HFrostControl heating element short circuitDisconnect from electronics, replace element
E 41 HElectronics locked (overtemperature > 215°C)Check heat exchanger and boiler for frost damage; unlock with diagnostic tool
E 42 HWindow above chimney open (window contact)Close window; if persistent, check contact
E 43 HOvervoltage > 16.4 VCheck battery charger, solar controller
E 44 HUndervoltage < 10.0 VCharge or replace battery
W 45 HNo 230 V supply / fuse defective / overheating protectionRestore 230 V, replace fuse — Combi E / eco plus / comfort plus only
E 46 HCirculation motor, control panel or wiring harness defectiveReplace motor, panel or wiring harness
E 60 HVoltage fluctuationsCheck 12 V supply under load
E 112 HFlame not detected / faulty ground connectionCheck gas supply, grounding, igniter, solenoid valve, exhaust path
E 113 HIonization voltage in standbyCheck solenoid valve (stuck open)
E 116/117 HAC voltage components in supply voltageCheck charger or solar system as interference source
E 118 HCombustion air motor — speed too lowReplace motor kit
E 119 HCombustion air motor — speed too highReplace motor kit
E 121 HFlame unstable during operationCheck gas supply, grounding, solenoid valve
E 122 HGas supply interrupted / air/exhaust path blockedCheck chimney openings for snow, ice, insect nests; check gas regulator
E 148 HElectronics locked (combustion air sensor overtemp.)Like E 41 H — unlock with diagnostic tool
E 149/150 HAir/water temperature switch overtemperatureCheck heat exchanger and boiler for frost damage
E 202 HFlame not detected (2nd ignition cycle)Like E 112 H
E 203 HIonization voltage in standby (2nd cycle)Check/replace solenoid valve
E 211 HFlame unstable (2nd ignition cycle)Like E 121 H
E 212 HGas supply interrupted (2nd cycle) / electronics defectiveLike E 122 H; if electronics fault contact Truma service
E 238 HElectronics locked (combustion air overtemp.)Like E 41/148 H
E 239/240 HOvertemperature faultCheck heat exchanger, boiler, thermostat plate
E 255 HNo 12 V / no connection heater–control panelEnsure 12 V supply, check cables, inspect connectors for corrosion

Pattern: Codes in range 1xx relate to first ignition cycle, codes in 2xx to second ignition cycle of the same fault type (e.g., E 112 → E 202, E 121 → E 211).

Combi Gas — Codes from April 2018

New electronics generation uses three-digit codes in range 255–731, systematically grouped by function. Applies to Combi 4 and Combi 6 (including Combi E variants) from build date 04/2018:

CodeMeaningSolution
E 255 HNo 12 V / no connection heater–control panelCheck 12 V supply and cable connection
E 301/417 HOvervoltage > 16.4 VCheck charger, solar controller
E 302/418 HUndervoltage < 10.0 VCharge or replace battery
W 303/411 HImminent undervoltage < 10.4 VCharge battery
E 304 HRe-ignitionInformational — no action required
E 305 HElectronics faultCheck 12 V supply; replace PCB
E 401 HSummer mode with empty boilerTurn off heating, cool down, fill with water
E 402 HHot air temperature exceeded (pipes blocked)All 4 hot air hoses connected? Outlets clear?
E 407 HNo 230 V supply / fuse defectiveRestore 230 V — Combi E models only
E 408 HNo gas supply in mix modeCheck gas supply; electric heating continues
E 412 HWindow above chimney openClose window
E 413/414 HElectronics faultReplace PCB
E 419 HOverheating protection triggeredReset overheating protection
E 420 H230 V overvoltageCheck 230 V supply and electronics
E 421 HElectronics faultReplace PCB
E 501 HElectronics faultReplace PCB
E 502/503 HHeater too hot / combustion air sensor faultCheck thermostat plate and heat exchanger
E 504 HCombustion air temperature sensor out of toleranceCheck thermostat plate and wiring harness
E 506 HCombustion air motor speed out of toleranceReplace motor kit
E 507 HGas supply interruptedCheck gas bottle, valves, regulator, exhaust path — most common fault
E 508 HIonization voltage in standbyCheck solenoid valve (stuck open)
E 509 HIgniter current too highReplace igniter
E 510 HSolenoid valves incorrectly controlledReplace wiring harness/PCB
E 511 HElectronics faultReplace PCB
E 512 HAir temperature switch triggered by overheatingCheck connector contacts X1, heat exchanger
E 513 HWater temperature switch triggered by overheatingCheck water temp. monitoring wiring harness
E 514 HPower interruption during operationCheck 12 V; replace temp. monitoring wiring harness
E 515/516/517 HGas supply interrupted (variants)Like E 507 H
E 520/521 HElectronics faultReplace PCB
E 522 HCombustion air motor speed out of toleranceReplace motor kit
E 523 HIgniter current too highReplace igniter
E 524 HCombustion air motor short circuitCheck motor and cable
E 525/526 HCombustion air motor current too high/lowCheck/replace motor
E 527 HIgniter current too lowReplace igniter
E 528–534 HSolenoid valve coil currents too high (various)Replace wiring harness
E 601/602 HElectronics faultReplace PCB
E 603 HElectronics locked (overtemperature)Unlock with diagnostic tool
E 605 HOvertemperature faultCheck heat exchanger and boiler
E 607 HMax. fault resets reached (> 4 in 15 min.)Wait 15 minutes, do not turn off panel
E 608 HCP Plus initialization doesn’t match heaterRe-initialize CP Plus
E 617 HElectronics locked (combustion air > 215°C)Unlock with diagnostic tool
E 619 HWater temperature sensor out of toleranceReplace temp. monitoring wiring harness
E 620 HAir temperature sensor out of toleranceCheck temp. monitoring wiring harness
E 621 HRoom temperature sensor defectiveCheck cable and NTC resistance
E 622 HControl panel or cable defectiveReplace cable/panel
E 623 HHeater under voltage at power-onTurn off and back on
E 624 HFrostControl heating element short circuitReplace element
E 627/628 HCirculation motor current too high/lowCheck/replace motor
E 632 H230 V water temperature switch triggeredReset switch
E 700–731 HVarious electronics faultsReplace PCB with diagnostic tool

Functional grouping: 3xx = voltage issues, 4xx = operating state faults, 5xx = gas/combustion faults, 6xx = sensor faults and repeat locks, 7xx = electronics faults.

Combi Diesel — Separate Code Series

Combi D (D4, D6 and DE variants) uses a separate numbering range #111–#423 plus newer 5xx codes:

CodeMeaningSolution
E 111 HRoom temperature sensor defectiveCheck NTC resistance values
E 122 HFuel shortage (tank empty/low/tilted)Fill tank, bleed fuel line
E 131 HNo connection heater–control panelCheck connection and cables
E 132 HFrostControl heating element short circuitReplace element
E 150 HHot air temperature exceededCheck all 4 hot air hoses and outlets
E 151 HWater temperature exceeded in winter modeTurn off heating, cool down, fill boiler
E 152 HWater temperature exceeded in summer modeLike E 151 H
E 160 HUndervoltage < 10.2 VCharge battery; start vehicle engine (glow plug needs ~4 min. high current)
E 161 HOvervoltage > 16.4 VCheck charger
E 162 HWindow above chimney openClose window
E 164 HNo 230 V / fuse defective / overheating protectionRestore 230 V, replace fuse
W 170 HImminent undervoltage < 11.5 VReduce consumers, charge battery
E 423 HInitial fill pendingSet temperature to 30°C for activation
E 551 HGlow plug has insufficient energy absorptionReplace glow plug with cover (special tool required) — not officially documented
E 563 HCombustion air motor current implausibleReplace motor or PCB; check exhaust hose clamp

Important: Undervoltage threshold for diesel is 11.5 V (vs. 10.4 V for gas models) as glow plug draws significantly more current during diesel start.

Air Conditioning (Aventa and Saphir) — Five Common Codes

All CP-Plus-compatible air conditioners use the same set of just five error codes with suffix “A”:

CodeMeaningSolution
# 1 ARoom temperature sensor failed (short/break)Contact Truma service
# 2 AInternal ice sensor failedCheck and clean/replace filter
# 4 AExternal ice sensor failed (if present)Keep roof air in-/outlets clear
# 8 AIR receiver disconnected or cable breakContact Truma service
# 17 AVoltage drop in 230 V supplyCheck 230 V power supply

Most Common Faults in Practice

Based on community experience, the most frequent error codes are:

  1. E 507 H (and variants 515–517) — Gas supply issues

    • Empty gas bottle
    • Insect nests in burner or exhaust pipe
    • Iced pressure regulator (use propane, not butane in cold weather)
  2. E 255 H — Power/connection issues

    • Check 12 V battery and connections
    • Inspect connectors for corrosion
  3. E 112/122/202/212 H (older generation) — Gas supply and ignition

    • Check ground connection to chassis
    • Inspect gas supply path
    • Check chimney for blockages